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Groome Transportation (ND) Hiring for Customer Service Dispatcher Full Time
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Job Description:
Groome Transportation’s Rochester location is hiring Dispatchers!
Groome Transportation’s Rochester location is hiring Dispatchers!
- 1 – 2 years previous customer service or dealing with the public
- 1+ year handling multiple phone lines
- Software experience with Word, Excel, and Outlook and other Internet applications
- Some experience using scheduling and/or reservation software
- Cash handling experience
- Ability to communicate effectively in English
- High School diploma or equivalent
- Satisfactory completion of each of the following:
- Background investigation
- Drug test
- Groome Transportation’s top priority is their commitment to employee and passenger safety. To see more information about Groome’s approach to ensuring safety in response to COVID-19, please visit our website:
https://groometransportation.com/travel-updates/
Job Requirements:
- Answer customer inquiries, assist walk-in customers
- Take new reservations from callers and walk-ins
- Provide excellent customer service
- Work varied shifts as needed
- Perform other duties as required