Grand TechX Group is Looking For Call Center Rep at Terrace, BC Full Time

Thank you for taking a moment to look into our Call Center Program. This is a unique opportunity to join an exceptional team and gain hands-on experience at a high-growth company. This program gives you the chance to learn the steps and systems to efficiently run, market and ultimately grow a business. The primary function of the call center rep is to provide a wide range of strategic, organizational and administrative support to our most premier clientele and business partners. You’ll engage with customer through a digital communication center where you can schedule zoom meetings, line up phone calls and streamline email conversations.

Requirements:

• An upbeat, positive attitude
• Willingness to go that extra mile for your team and our customers
• Math/Accounting skills are a plus!
• Must have experience with Microsoft/Excel
• Prior customer service/sales experience is a plus

Essential Functions:

• Book zoom meetings and educate/troubleshoot questions with clientele
• Work cooperatively between customers, service providers and other departments
• Communicate with customers and vendors in a clear, effective, and professional manner
• Receive customer inquiries, issues, or challenges and follow-through to resolution
• Basic filing and data entry

Here’s why you should apply:

• Weekly Advances and Bonuses
• Hybrid office with remote flexibility
• 65k plus first year average income
• Residual Income
• Exceptional commission rates
• Trip Incentives and other benefits
• Full Training

We promote from within and are proud to be a company that embraces diversity and inclusion. Please apply with a current resume and be on the lookout for a message from one of our area managers.

Job Types: Full-time, Casual

Salary: $73,763.00-$84,107.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Store discount
• Vision care
• Wellness program

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Night shift

Supplemental pay types:

• Bonus pay
• Overtime pay
• Retention bonus
• Signing bonus
• Tips

Work Location: In person