Grand Bay Club Hiring for Front Desk Agent at Key Biscayne, FL Full Time

• Respond promptly to requests from members and supervisors.
• Maintains member’s confidential information secure.
• Greet members and guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer and assessing eligibility for member’s guests.
• Answer telephone within 3 rings, takes messages and provides information as needed.
• Demonstrate a thorough knowledge of the club including, hours of operation, beach and weather conditions, special members events, and general club rules.
• Respond to member’s inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Takes restaurant reservations and keeps accurate record of these in the computer or thru manual input in reservations book.
• Creates membership cards for members.
• Communicates professionally and efficiently via email and/or phone calls with supervisors, members and guests.
• Follow all company safety and security policies and procedures, s maintenance needs, accidents, injuries, and unsafe work conditions to supervisors.
• Develop and maintain positive working relationships with others.
• Able and willing to work all weekends and Holidays and agrees to a flexible schedule.
• Perform other reasonable job duties as requested by supervisors.

Qualifications:

• 1+ years of front desk agent experience preferred.
• Excellent customer service skills.
• Excellent time management skills.
• Well-groomed, professional appearance.
• Outstanding written and verbal communication skills.
• Team player.
• Physically agile, and able to stand for extended periods.
• Available to work shifts, nights, weekends and on public holidays.

Salary: $15.00 per hour

The above statements reflect the general duties considered necessary to describe the principal functions of the position identified and shall not be considered as a detailed description of all work requirement inherent to the position.

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

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