GraceMed Hiring for Administrative Assistant at Oakville, ON Full Time

Location: Oakville, GraceMed Institute for Hormonal Health

At GraceMed our people make us even better, which is why we want you to be a part of our fast growing organization. GraceMed recognizes that having a great team is the key to success so we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together.

As we are rapidly grow our team and locations, GraceMed is looking for an experienced, customer-service oriented administrative assistant to join our Oakville team at the Institute for Hormonal Health. Our preferred candidate would be someone who has worked within the medical field. We are looking for a professional individual with a focus on patent care and customer service.

Key Responsibilities

Welcoming the patients in person and on the phone in a friendly and warm manner

Answering incoming phone calls regarding treatments offered, appointment times, consultation fees

Must be comfortable discussing available services, procedures and products

Scheduling appointments for consultations and procedures

Registering patients and entering data in computer system including contact information

Making appointment reminder calls

Preparing, maintaining, and updating patient files/charts

Preparing labels for specimens and sending off specimens to laboratory

Performing financial transactions such as debit, credit card and cash

Performing billing transactions through Medical EMR system

Dealing with courier and lab services

Maintaining cleanliness of reception area and examination rooms

Other responsibilities as needed

Skills & Qualifications

Previous customer focused role and/or clinic experience

Strong organizational and time management skills,

Self-starter, with a proven track record of high performance

Outstanding communication skills and excellent phone demeanor

Extremely high proficiency in technology and software programs and the ability to learn new programs quickly

Excellent written and verbal communication skills

Ability to handle confidential information

Engaging personality and optimistic outlook

Employee Benefits:
Competitive salary

Employee benefits plan (External and Internal)

Staff discount on medical-grade skin care and aesthetic services

Warm and personable team-based atmosphere

GraceMed is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

We thank all candidates for applying, however, only successful candidates will be contacted for an interview.