Employment Type: SGEU Term 9 months or more
Location(s): SK-Stoon-Saskatoon
Ministry: 036 Social Services
Salary Range: $28.118-$35.239 Hourly
Grade: SGEU.08.
Income Assistance Service Delivery is committed to investing in positive outcomes for clients in the areas of income support and services so clients can regain their financial independence to the best of their ability. We do this by providing financial support and connecting clients to support services in their community. We meet their basic needs for food, shelter and clothing and develop collaborative, customized plans so they can regain their financial independence to the best of their ability.
Income Assistance workers are empathetic, compassionate, non-judgmental, well-organized collaborators with excellent communication skills who treat all people with dignity, respect, and objectivity. They accept and understand the importance of the client’s perspective in a client-friendly approach to case planning and are flexible when working with clients and their families, and community organizations. They are reliable and adapt easily to changes in workload, policies and procedures in a continuously changing environment, and demonstrate the Governments core values (respect and integrity, serving citizens, excellence and innovation and acting as one team) in all work duties.
About the Role:
Income Assistance Workers work closely with a diverse clientele to help them maximize their independence, autonomy and quality of life. As part of a larger team of professionals, you will:
Work with clients in person and on the phone both in office and out in the community using various interviewing and supportive counselling techniques.
Assess needs through a strength-based and solution focused case management model while using the client’s own motivations for change and commitment.
Develop, implement, evaluate, and adjust case plans in collaboration with the client to establish goals and meet diverse needs.
Determine eligibility for income assistance benefits and other community referral services / resources; and
Work jointly with clients, other Ministry partners and community organizations to develop mutually agreeable plans with them to help in regaining their financial independence to the best of their ability.
Qualifications:
The successful candidate will have the ability to effectively communicate in both verbal and written form when conducting interviews, supportive counselling, and in all written documentation and correspondence. You will also have case management experience including interviewing, assessing, planning, and referring to services and/or supports and experience working with diverse and multi-cultural individuals / families who may face multiple barriers and challenges such as addictions, mental illness, disability and unemployment. In this role, you will understand, interpret, apply and adhere to various procedures and legislation including acts, regulations and policies and successfully complete mathematical calculations, and operate computerized programs and databases. The ability to manage conflict in a calm, rationale and respectful manner is also required.
Typically, the knowledge of Income Assistance work is obtained through completion of a post-secondary education in the human services field (e.g.: Social Work, Indigenous Social Work, Human Justice, Psychology) or a certification, diploma, degree and relevant experience.
A valid class 5 driver’s license is required.
What We Offer:
A rewarding career with the ability to make a profound and positive impact in people’s lives.
Positive and inclusive work environment with a focus on continuous improvement.
Variety in work tasks, challenges, and learning opportunities.
Training from orientation to ongoing development providing you with tools for success; and
Compensation and benefits package including pension, vacation, earned days off and other types of leaves.
We are committed to workplace diversity.
Hours of Work: B – SGEU Field 37.33 – one day off every three weeks
Criminal Record Check Requirement: The successful candidate shall be subject to a Criminal Record Check, including a vulnerable sector query, as a condition of employment
Number of Openings: 7
Closing Date: Oct 19, 2023, 12:59:00 AM
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