Good to Great Solutions Hiring for Customer Service Representative at Toronto, ON Full Time

We love to Teach and educate new team members!!

Full Paid Training!!

We are growing and looking for talented professionals that want to join our team and grow with us. Do you love talking to people face to face? Do you love leaving a memorable interaction with people, if so we need you!!

We have an opportunity in our North York location for an Entry Level Customer Service Representative to train with our intuitive team and represent our revered roster of clients. In this role, the Customer Service Representative will implement interactive marketing strategies while educating customers on our clients’ products and services. Through multi channel sales techniques, our Customer Service Team has acquired an unprecedented amount of new customers face to face while supporting them through the sales process.

Responsibilities:

• Create a memorable, positive first impression for customers

• Develop a comprehensive knowledge of our clients and their products

• Establish common ground with people from all walks of life

• Secure quick relationships by building rapport with customers

• Offer consultative advice that matches customer preferences

• Complete sales while resolving inquiries and overturning objections

Desired Skills:

• Gregarious personality with excellent people skills

• Preference for face to face interactions and variety

• Insatiable work ethic with ambitious goals

• Time management skills and ability to prioritize

• Collaborative skills with a team oriented mentality

• Resilience and tenacity when faced with challenges

• Active listening skills, empathy, and compassion

We’ll Provide:

• Individualized, paid training with direct support

• Simulations, field practice, and classroom education

• Animated team members with weekly team activities

• Incentives for growth, travel, and bonuses

Job Types: Full-time, Permanent

Salary: $32,000.00-$45,760.00 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• On-site parking

Schedule:

• Day shift

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer Support & Client Services Occupations: 1 year (preferred)
• customer service: 1 year (preferred)