Golden Home Solutions LLC Hiring for Call Center Agent at Voorhees, NJ Full Time

THIS IS NOT REMOTE!

Golden Home Solutions LLC is looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively qualifying potential customers; keeping customer satisfaction at the core of every decision and behavior.

Hours

• 9 AM to 5:30 PM (Monday through Friday)
• Optional OT – Saturdays 10 AM to 3 PM

Responsibilities

• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Meet personal/team qualitative and quantitative targets.
• Daily telephone interaction with our database of customers and prospects.
• Generation of appointments for our outside sales division.
• Ongoing department meetings and training.

Skills

• Customer Service Experience (Required)
• Previous experience in a customer support role/ call center role.
• Track record of over-achieving quota.
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

Referral Program: If you you refer anyone who is employed longer than 60 days, you will receive a $200 referral bonus.

Job Type: Full-time

Pay: $600.00 – $1,300.00 per week

Benefits:

• On-the-job training

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Voorhees, NJ 08043: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Call Center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person