Go Auto Hiring for Customer Service (Happy to Help) at Edmonton, AB Full Time

As a customer service associate, we’re guessing you don’t want to work for “just anybody,” right? You’re smart, you’re talented, and you’re great with people. So, put it to use with the best company you can: Go Auto, recently named one of Canada’s Best Managed Companies with one of Canada’s Most Admired Corporate Cultures.

• Casually gestures to Wall of Awards, which includes, among others, Most Outstanding Humblebrag in 2021*

As a customer service associate for Go Auto, you’ll act as the central hub for everything that we do. If a customer needs help finding the right vehicle, you roll out the (metaphorical) red carpet and help them find it. If they’re not sure if they can get the financing they need to buy a vehicle, you’ll hold their hand (again, metaphorically, COVID is still a thing) and put them in touch with the people who can make their dream a reality.

We have more than 40 auto dealerships across Alberta, BC, Ontario, Manitoba and the Northwest Territories, and your job is to help give their customers the best experience possible, through emails, online chats, phone calls, and text messages.

At Go Auto, we always want to do right by our customers. We’re not happy until they’re happy, and we want YOU to be a huge part of that.

What are you waiting for? Let’s go!

The Things You’re Awesome At:
Answering customer inquiries through multiple channels (phone, chat, email, social media, etc.)

Adapting to new computer programs and software updates

Being dependable and working hard AF (albeit in a pretty chill environment)

Being self-motivated, while working as part of a small team

Communicating, in-person and online

Multi-tasking, problem solving, coming up with customer solutions

Being adaptable in a business that’s always evolving

• Note: Post secondary education preferred, but not required

The Awesome Things We’re Offering You:
Great pay plans

You can buy almost any new Go Auto vehicle at cost

You get half off the posted rate for service, and pay just 10% over the cost of parts

An Employee Investment Plan with a 10% guaranteed return each year

Free training at the Go Auto University

Comprehensive benefit package including health and dental coverage

3 weeks of paid holidays after your first year, then an additional week after 5 and 10 years

Wellness program, including a free Health Club membership

Opportunities for advancement in a variety of career paths

A fun, young team you’ll love coming to work with

As a Go Auto employee, we ask three things of you, always:
Be a team player

Be happy to help

Be trustworthy

If you think you can do that, and are motivated to reach your potential, we can’t wait to talk to you!