Global Relay Hiring for NetDevOps Engineer at Vancouver, BC Full Time

For more than 20 years Global Relay has set the standard and trends in compliant communications with our multi-award winning unified communications, data capture, and data analysis platform. We securely capture and manage the world’s communications data and give its owners greater control and visibility to drive value and ensure compliance with the regulatory requirements of a large variety of industries and authorities.

We offer competitive compensation and benefits and all the other typical things you expect, but we are not your typical company. Global Relay is a career-making company. It is a place for big ideas, new challenges, and cutting-edge innovation. It is a place where you can make an impact.

Your Role:
The NetDevOps Engineer is primarily responsible for planning, engineering, integration, and deployments of automation, scripting, telemetry, and analytics solutions pertaining to Network and Firewall Appliances. They will participate in network operations activities with primary emphasis on NetDevOps tasks and will work closely with all members of the IT Operations team to continuously design, evolve, build, and ensure the integration, manageability, and security of highly available systems and applications. Working closely with other units, they will ensure that the design of Global Relay’s IT Networks integrate with other technologies such as storage, virtualization, containerization, and all systems and services.

Your Job:
Design, deploy, and support automation and scripting solutions to drive new capabilities, visibility, and efficiency, for Network and Firewall Appliances

Build Ansible and Python code for configuring, monitoring, and analyzing Network and Firewall appliances using but not limited to REST APIs

Apply Infrastructure as Code approach for automation of Network and Firewall appliances

Explore different network operations activities and identify use-cases for automation.

Create meaningful reports and graphs from collected netflow, sflow, J-flow, flowd or IPFIX records.

Participate in strategic planning initiatives as well as selection, installation, operationalizing, and ongoing support of infrastructure enhancements

Participate and support change management activities

Provide support to business users and key stakeholders as needed

Participate in the creation of documentation including: Runbooks, how-to user guides & technical how-to support guides, and Method of Procedures (MoP)

Provide support for all Systems Administration, escalated incidents or problem related items

Utilize ‘Systems Thinking’ to understand interdependencies both within the IT Network and Infrastructure, and throughout Global Relay’s interests

Work closely with Operations and Development teams to identify, troubleshoot, diagnose, and correct system related issues as they arise

About You:
Minimum of 5+ years’ experience in a Network Engineer capacity with NetDevOps emphasis.

Experience in automation, coding and scripting for network and firewall appliance configuration, monitoring, and reporting.

Experience in utilizing API’s, Powershell and Bash

Experience with complex enterprise network architecture planning, design, and implementation

Experience with troubleshooting & resolving complex technical problems, management reporting, and documentation (how-to, processes and procedures, MoP)

Proven ability to self-manage and balance assigned work meeting deliverables as scheduled

Solid knowledge and experience in deploying and managing Linux

Experience in configuration of Aruba, Juniper, HPE, Arista, Cisco and Fortinet would be considered an asset

Experience provisioning, maintaining, and supporting enterprise networks, firewalls, and related dependencies

Experience with OpenSource software and/or service management tools and applications (OpenStack, OpenShift, Zabbix, JIRA, Confluence, Jenkins, etc.)

Solid knowledge of network protocols including TCP/IP, UDP, HTTP, FTP, ARP, ICMP, etc.

Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment

Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle

Solid experience working in an environment with formally structured IT Operational processes, such as work request ticket management, incident management, change management, problem management, etc.

Ability to take on internal operational initiatives as the owner and coordinator for projects or large scale items

ITSM Framework certifications such as ITIL, Sigma, SIAM or Methodology certifications such as Agile, Scrum, NetDevOps are considered a definite asset

About Us:
At Global Relay there is no ceiling. This is the land of opportunity for the energetic, intelligent, and driven people that make this company great. The combination of the right people in the right positions and a rapidly growing company means unlimited career potential.

You will receive the mentoring, coaching, and support that you need to reach your personal and career goals. You’ll be part of a culture that promotes and rewards hard work and creativity and will grow into the new opportunities that are available to you.

We understand flexible work arrangements are important and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

#LI-Hybrid