Global Excel Management Hiring for Administrative Coordinator – Claims at Windsor, ON Full Time

Job Description: Are you a person with a knack for organization and an eye for detail? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As an Administrative Coordinator, you will be responsible for ensuring accuracy and service levels, while being supported by a great team.

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What does your typical day look like?*

• Monitor incoming faxes and emails, and manage according to guidelines including responses when required;
• Manage incoming and outgoing mail by date stamp, scan, uploading documents into the client file and organizing courier pickup;
• Read incoming documents to determine the case file it belongs to, enter accurate case notes to the file and either take appropriate action or send notification to appropriate party (Claims examiner, case management etc);
• Create new cases and/or confirm accuracy of case builds according to guidelines;
• Determine if cases have been opened by searching member policy numbers upon a broker request;
• Prepare, send and process claims for electronic data transfer;
• Manage and respond to incoming emails from various ACM email accounts;

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What skills and training do you need?*

• 1-2 years of Office Administration or Customer Service experience is an asset
• Post-secondary education is preferred;
• Basic computer skills (Windows, Excel, typing);
• Bilingualism is an asset.

We offer you:

• 37.5 hour work week
• Room for growth and advancement
• Social committee
• Wellness Program
• Good work/life balance
• Onsite Deli offering fresh food for purchase
• Comfortable Office Environment with your own work space
• Bilingual bonus when applicable

Job Type: Full-time