Giorgio Armani Corp. U.S. Hiring for MANAGER, CLIENT RELATIONS at New York, New York Full Time

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani, and A|X Armani Exchange.

As Client Relations Manager, you will be responsible to support the Client Relations Strategy for the US, Canada and Brazil. The Client Relations Manager will help to deliver well executed client actions, both in-store and outside.

The Client Relations Manager will work on creative presentations, create timely recaps with event and sales results and partner with Client Relations Management to create new concepts to support market and store specificities. Actions will need to be executed with the highest quality control and brand standards in addition to seamless vendor management for Giorgio Armani resources (client gifts, invitations, etc). Additionally, this role will support new partnership negotiations and provide on-site support for events during peak times.

Description of Responsibilities

• Support all activities provided to clients with a 360 view that enhance their perception of GA’s values and quality of products.
• Help to create plans to address Top clients’ needs
• Study competition and industry to find new ways to retain customers
• Manage Client Relations Budget
• Collaborate with internal teams (e.g. merchandising, trade marketing, events, senior management) to address clients’ needs
• Help to source, launch and nurture partnerships that help to drive client acquisition

Requirements

• Bachelor’s Degree preferred
• Minimum 5-7 years of Retail and Client Relations experience
• Proven experience as a Client Relations Manager
• Proven track record of meeting and exceeding targets
• Background in client services; industry knowledge is a plus
• A client-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• BS/BA in Business Administration, Marketing or a related field
• Proficiency with computer systems (Microsoft Office). Excel Skills are a must.
• Extremely agile to an ever-changing environment
• Ability to multitask and handle projects in a high-pressure environment.
• Advanced business acumen and analytical skills; ability to control financial metrics required to achieve profit objectives.
• Team player able to work effectively and collaboratively across all departments to meet goals and deadlines.