GetIt Recruit – Administrative Hiring for Customer Service Representative – (Typist) Remote | WFH at Los Angeles, CA Full Time

Are you passionate about helping customers and resolving their concerns? We are on the lookout for a dedicated Remote Customer Service Representative to become a valued member of our team. In this role, you’ll play a pivotal part in assisting customers by providing detailed product and service information while addressing any technical issues they may encounter.

Responsibilities

Address customer inquiries and effectively handle their concerns and feedback.

Offer comprehensive information regarding our range of products and services.

Diagnose and resolve any product-related issues or difficulties customers encounter.

Maintain accurate and updated customer records based on interactions.

Keep abreast of evolving products and services, contributing to a dynamic knowledge base.

Requirements

Prior experience in customer service, sales, or related fields is highly desirable.

Ability to establish strong rapport and connections with clients.

Proficiency in multitasking and managing priorities effectively.

Uphold a positive and professional attitude in all interactions.

Exceptional written and verbal communication skills.

Benefits

401(k) retirement savings plan.

Dental insurance coverage.

Employee assistance program for personal and professional well-being.

Comprehensive health insurance.

Generous paid time off.

Vision insurance for your optical needs.

Join our team and embark on a rewarding journey where your skills and dedication will be valued. We foster a supportive environment where growth and excellence thrive.

Employment Type: Full-Time