GetIt Recruit – Administrative Hiring for Customer Service Representative – (Typist) Remote | WFH at Carnegie, PA Full Time

Are you passionate about delivering exceptional service and fostering strong customer relationships? We have an exciting opportunity for a Customer Service Representative. We’re dedicated to providing precision soft magnetic components and materials to the electronics industry, and we’re seeking a dynamic individual to join our team.

Responsibilities:

You’ll play a pivotal role in ensuring seamless communication between our customers and the Sales department. Your day-to-day tasks will encompass various aspects of customer service, from initial contact (via phone and email) through to order fulfillment. Your primary responsibilities will include:

Engaging with customers to provide accurate pricing and delivery information promptly.

Creating and managing customer quotations and orders using our ERP system (IFS).

Sending out essential documents such as customer confirmations, delivery notes, and invoices.

Proactively expediting customer orders and addressing any concerns they might have with professionalism and efficiency.

Qualifications:

We are seeking candidates with a bachelor’s degree in Business, Marketing, or a related field. The ideal candidate will possess:

Strong written and oral communication skills, ensuring effective interaction with customers.

Proficient computer skills; experience with an ERP system is advantageous.

Knowledge of international customer interactions would be a valuable asset.

About :

We are a premier supplier of precision soft magnetic components and materials for diverse electronic applications. Our specialization includes the research, design, and production of top-quality powder cores, ferrite cores, and tape wound cores. These components cater to a wide array of applications in alternative energy, telecommunications, aerospace, medical, and various other electronics systems.

Our corporate culture fosters an environment that supports career growth and development. We pride ourselves on having a team of highly capable individuals who collaborate effectively and contribute to our high employee retention rate. We offer flexible work arrangements, including hybrid and remote options for experienced and high-performing individuals.

Benefits:

We offer a comprehensive benefits package, including one of the most competitive 401(k) matching plans in the industry, attractive salaries, and more. Visit our website at [company website] to explore how you can advance your career with us.

Application Process:

We are an Equal Opportunity Employer.

We look forward to welcoming dedicated individuals who are passionate about delivering exceptional customer service and contributing to our innovative environment.

About :

We are committed to fostering an inclusive and diverse workplace where every individual’s talent is valued and respected.

Feel free to visit our website at [company website] to learn more about our organization and the values we stand for.

Employment Type: Full-Time