GetIt Recruit – Administrative Hiring for Customer Service Representative – Remote | WFH at New York, NY Full Time

Are you passionate about providing exceptional customer service from the comfort of your own home? Join our dynamic team as a Customer Service Representative! This position is available for residents of Delaware, offering flexible hours as an independent contractor. Whether you’re looking for full-time or part-time opportunities, we welcome you to set your own schedule within our operating hours, Monday to Friday, 8 am to 7 pm ET.

Responsibilities

Patient Care Liaison: Be the friendly and knowledgeable first point of contact for patients seeking home healthcare services.

Inbound Communication: Receive and respond to incoming calls from healthcare providers, referral sources, and potential patients.

Patient Information Review: Thoroughly review patient history as necessary to provide accurate and personalized assistance.

Information Verification: Verify patient membership and ensure that accurate clinical and demographic information is collected and entered into the client’s secure patient portal.

Appointment Scheduling: Assist patients in setting appointments, demonstrating a commitment to their healthcare journey.

Technical Support: Provide necessary technical support to ensure a seamless experience for both patients and healthcare providers.

Qualifications

Availability: Commit to at least 20 hours per week, with the flexibility to set your own schedule within our operating hours.

Communication Skills: Excellent verbal and written communication skills to engage effectively with patients, providers, and team members.

Detail-Oriented: A keen eye for detail is essential for accurately reviewing and entering patient information.

Tech Savvy: Comfortable navigating and providing support through various technical platforms.

Compensation

Competitive Pay: Earn $12 per hour for your dedicated service.

If you are enthusiastic about making a positive impact on patients’ lives and thrive in a dynamic remote work environment, we encourage you to apply today. We’re hiring fast, and we look forward to welcoming dedicated individuals to our customer service team!

Employment Type: Full-Time