GetIt Recruit – Administrative Hiring for Customer Service Representative – Remote | WFH at Houston, TX Full Time

Are you passionate about helping people navigate challenges and providing exceptional customer experiences? If so, you’ll play a crucial role in our contact center, assisting customers while enjoying the flexibility of working from the comfort of your home. Our remote teams stay connected in real-time, fostering a supportive environment with weekly contests and incentives—all while embracing a casual work-from-home atmosphere.

We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as ancillary coverages for needs like maternity pay and other life events. Our competitive base rate, coupled with bonus and commission incentives, allows high-performing team members to earn an additional 50% of their hourly wages. Starting at $14 per hour, our pay rate increases based on performance reviews.

Responsibilities

Conduct outbound (some inbound) phone calls to assist customers with payments on their accounts.

Maintain communication with managers for tips and feedback, enhancing your performance.

Provide customers with knowledgeable answers, utilizing scripted customer feedback for effective responses.

Qualifications

Prior customer service experience, with success in roles such as retail, sales, and wait staff.

Access to a quiet home office space and reliable internet connection.

GED or High School Diploma.

Efficient keyboard skills for quick customer note-taking.

Work Schedule

Operations seven days a week with flexible scheduling options.

Consistent week-to-week schedules for better planning.

Both full-time and part-time hours available.

What We Offer

Paid time off based on hours worked.

Consistent schedules with a commitment to agreed-upon shifts.

Paid day off for birthdays (or the following day if preferred).

Equal opportunity employer committed to diversity and inclusion.

At our company, we value your uniqueness and welcome individuals from all backgrounds. Join us, regardless of your race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender identity, disability, or veteran status. We are dedicated to Equal Employment Opportunity (EEO).

Employment Type: Full-Time