GetIt Recruit – Administrative Hiring for Customer Service Representative – Remote | WFH at Houston, TX Full Time

Are you passionate about delivering exceptional customer service and resolving issues with a positive attitude? We’re expanding our team and looking for a Remote Customer Service Representative to join us! As part of our dynamic company, you’ll play a crucial role in ensuring our customers have a seamless experience with our products and services.

Responsibilities

Assist and Delight: Handle customer inquiries and address concerns with a friendly touch, ensuring customer satisfaction.

Product Knowledge: Provide detailed information about our products and services, helping customers make informed decisions.

Technical Troubleshooting: Resolve product issues and concerns via phone, email, and chat, showcasing your technical expertise.

Record-Keeping: Document and update customer records based on interactions to maintain accurate and up-to-date information.

Stay Informed: Develop and maintain a knowledge base of our evolving products and services to stay ahead in assisting customers.

Qualifications

Customer-Centric: Previous experience in customer service, sales, or related fields is preferred, showcasing your commitment to exceptional service.

Relationship Building: Ability to build rapport with clients and create positive interactions.

Multi-Tasking Pro: Juggle priorities effectively, demonstrating your ability to prioritize and multitask in a remote work environment.

Positive Vibes: Bring a positive and professional demeanor to every interaction, contributing to a great team environment.

Communication Skills: Excellent written and verbal communication skills to ensure clear and effective communication with customers.

Note: This is a remote 1099 Contract position.

We are an Equal Opportunity Employer. We embrace diversity and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employment Type: Full-Time