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Customer Services & Support
GetIt Recruit – Administrative Hiring for Customer Service Representative – Remote | WFH at Fort Lauderdale, FL Full Time
We are in search of a Customer Service Representative to become an integral part of our team. As a key player, you will assist customers by providing comprehensive product and service information while efficiently addressing any technical concerns.
Embrace the flexibility of working remotely from the comfort of your home, dedicated to delivering top-notch support to our valued customers.
Responsibilities
Address and resolve customer inquiries and concerns with professionalism and empathy.
Offer detailed information about our diverse range of products and services.
Troubleshoot and resolve product-related issues to ensure customer satisfaction.
Document and update customer records based on interactions, ensuring accurate and thorough records.
Stay abreast of evolving products and services, contributing to a comprehensive knowledge base.
Qualifications
Prior experience in customer service, sales, or a related field is highly valued.
Build lasting rapport with clients through effective communication and interpersonal skills.
Exhibit strong organizational abilities, enabling efficient prioritization and multitasking.
Maintain a positive and professional demeanor in all customer interactions.
Demonstrate excellent written and verbal communication skills.
About Us
our mission is to excel in handling calls, chats, emails, and various BPO projects for our diverse clientele. We achieve this by leveraging qualified agents, state-of-the-art technology, and innovative training methodologies. Join us in delivering exceptional customer experiences and contributing to the success of our dynamic team.
Employment Type: Full-Time