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Customer Services & Support
GetIt Recruit – Administrative Hiring for Customer Service – Remote | WFH at New York, NY Full Time
we take pride in providing great support and fostering growth opportunities. Join our team and be part of a company that values your contributions and provides a friendly and collaborative work environment.
Job Description
As a Customer Service Representative, you’ll be the initial point of contact for our valued customers. Your role is integral in ensuring that our customers receive the highest level of service and support. Key responsibilities include:
Providing exceptional support via phone, text, or email.
Addressing customer inquiries, concerns, and complaints with professionalism and efficiency.
Assisting customers by providing product information and resolving issues.
Identifying opportunities to enhance customer experience through upselling products and services.
Collaborating effectively with other team members.
Requirements
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to thrive in a fast-paced and dynamic environment.
Strong attention to detail and organizational skills.
Ability to work independently as well as part of a team.
Benefits
Opportunities for career growth and development.
Enjoy a friendly and collaborative work environment.
Employee discounts on our products.
Comprehensive training provided; no prior experience required.
Join us in delivering outstanding service and building a rewarding career. Apply today!
Employment Type: Full-Time