GetiGuru Hiring for Customer Service Representative at Miami, FL Full Time

Data Comm Cycle is a cutting-edge company at the forefront of secure messaging solutions. With our cross-platform capabilities, we empower individuals and businesses to communicate seamlessly and securely across various devices and operating systems.

As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company. This is a great opportunity to showcase your excellent communication skills and problem-solving abilities while working in a fast-paced and rewarding environment.

Duties:
Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Processing orders, forms, applications, and requests.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Skills:
High school diploma, general education degree or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Pay:
$21.50 – $32.00 hourly

Job: Full time

Bonus Points:
Dental Insurance

Disability Insurance

Health Insurance

Flexible Spending Account

. Skillset Required: customer support experience, training skill, crm – customer relationship mgmt, customer satisfaction, customer focused, customer service skill, providing customer service, greeting customers, Team Management