About Us
At our company, we’re not just about fixing appliances; we’re dedicated to providing top-notch service and ensuring our customers’ satisfaction. We’re seeking a dynamic Dispatcher/Customer Service Representative to be the backbone of our operations, managing schedules and coordinating repair services with a smile.
Job Highlights
Location: Remote position based in Medford, OR
Pay: Starting from $17 an hour
Job Type: Full-time
Schedule: Day shift, Monday to Friday
Your Mission
As a Dispatcher/Customer Service Representative, you’ll be the friendly voice on the other end of the line, ensuring our customers’ needs are met promptly and efficiently. You’ll coordinate with our team of skilled technicians, ensuring they’re equipped and ready to provide exceptional service with every visit.
What You’ll Do
Manage Schedules: Keep our technicians on track by maintaining their schedules and adjusting as needed.
Coordinate Service Calls: Schedule appointments, manage work orders, and handle warranty requests with precision.
Ensure Compliance: Uphold company policies and procedures to ensure smooth operations.
Qualifications That Shine
High School Diploma or Equivalent: You’ve got the basics covered!
Exceptional Communication: Your communication skills are top-notch, both verbal and written.
Organizational Wizard: You thrive in organized chaos and can juggle multiple tasks effortlessly.
Customer Service Extraordinaire: Providing outstanding service comes naturally to you.
Physical Requirements
Comfortable Workspace: Settle into your home office and get ready to shine!
Light Lifting: You might need to lift up to 25 pounds occasionally.
Perks Of Joining Us
401(k) Plan: Invest in your future with our retirement savings option.
Health Savings Account: Take care of your health and well-being with our benefits package.
If you’re excited about the prospect of joining our team, don’t hesitate to submit your resume! We’re eager to meet passionate individuals like you who are ready to make a difference.
Job Type: Full-time
Pay: Starting from $17.00 per hour
Expected Hours: 40.00 per week
Are you ready to embark on this exciting journey with us? Apply now and let’s make great things happen together!
Employment Type: Full-Time
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