Get It Recruit – Healthcare Hiring for Primary Care Clinical Organizer – Remote | WFH at Raleigh, NC Full Time

The successful candidate will play a crucial role in ensuring our providers can efficiently serve each patient needing our services, both onsite and remotely. If you possess an upbeat personality, enjoy delivering top-notch care to patients and providers, and can maintain focus in a remote environment, this might be the ideal career path for you! We offer full-time hybrid positions with competitive compensation and comprehensive benefits.

Duties/Responsibilities

The following duties and responsibilities outline the expectations for this position but may not encompass all responsibilities:

Assist with any orders/documentation needs

Act as a liaison between the facility and other departments within the company to fulfill patient needs

Coordinate with the Regional Director of Customer Service regarding facility and provider needs, when necessary

Keep key facility staff informed about patient updates and requirements

Communicate with family members regarding patient care, as required

Assist with new patient consent paperwork and obtain necessary signatures

Support providers with administrative tasks

Deliver exceptional customer service

Foster and maintain positive relationships with providers, patients, and facility staff

Regularly monitor email and other company communication channels to ensure patient needs are addressed

Skills And Qualifications

Previous customer service/phone experience

Ability to multitask effectively

Reliable and dependable work ethic

Proficiency with electronic health record systems

Previous experience in healthcare scheduling or related medical field

Familiarity with HIPAA privacy laws

Technologically savvy with computer proficiency

Strong interpersonal skills with a tactful and diplomatic approach

Clear and concise verbal and written communication abilities

A proactive attitude towards problem-solving and customer service

We are committed to fostering an inclusive and diverse workplace and encourage candidates of all backgrounds to apply.

Employment Type: Part-Time