Get It Recruit – Healthcare Hiring for Medical Scheduler – Remote | WFH at New York, NY Full Time

At our organization, we prioritize creating a warm and secure environment for our clinic clients and their families. As a Client Services Coordinator, you will play a pivotal role in ensuring a seamless experience for our clients while upholding the highest standards of professionalism and care.

Key Responsibilities

Foster a safe and welcoming atmosphere for clinic clients and their families, ensuring their comfort and satisfaction.

Facilitate the enrollment of new clients and maintain updated client records in our electronic health record system.

Coordinate client appointments with clinical and medical staff efficiently, prioritizing timely access to care.

Manage centralized scheduling for all clinical staff, ensuring accurate and up-to-date schedules to optimize productivity.

Verify Medicaid eligibility and authorization for services at each client visit, utilizing relevant portals and systems.

Provide support during crisis interventions and emergency situations, ensuring adherence to protocols and promoting safety.

Deliver culturally sensitive and trauma-informed services in alignment with organizational policies and procedures.

Offer administrative assistance to the front desk team as required.

Qualifications

High school diploma with a minimum of 5 years of relevant work experience.

Prior experience with Electronic Medical Record systems and Medicaid billing preferred; familiarity with CareLogic EHR is a plus.

Proficiency in mental health and medical terminology.

Strong communication and organizational skills, with an emphasis on effective client interaction.

Demonstrated ability to handle diverse client needs with diplomacy and empathy.

Capacity to establish and maintain positive working relationships with clients, families, and colleagues.

Flexibility to adapt to the needs of the workplace, with a commitment to in-person work.

About Us

Our organization is dedicated to enhancing public safety through innovative programs that reduce crime, improve behavioral health, and foster community reintegration. We are committed to creating a supportive work environment where employees can thrive both personally and professionally.

Employee Benefits

We value the wellbeing of our employees and offer a comprehensive benefits package, including:

Medical, Dental, and Vision coverage.

Generous vacation and paid time off, with additional self-care days.

Paid holidays and competitive retirement contributions.

Employee referral program and opportunities for career advancement.

Equal Opportunity Employer

We are proud to be an equal opportunity employer, committed to hiring individuals based on their qualifications and merit, without regard to race, color, religion, gender, sexual orientation, disability, or criminal history. We encourage all qualified candidates to apply.

Note: While we appreciate all applications, only selected candidates will be contacted for further consideration.

Employment Type: Full-Time