We highly value bilingual candidates who are fluent in both Spanish and English. To ensure your success, we provide comprehensive training to the right individuals, fostering professional growth within our team.
This position offers the flexibility of full remote work, catering specifically to the Puerto Rico territory.
Compensation
$12 per hour
Health Insurance
Responsibilities
Requesting and collecting medical records and bills from healthcare providers, such as physician’s offices or hospitals.
Diligently following up on weekly requests and performing data entry services to securely input pertinent information into a database.
Managing a significant volume of incoming and outbound calls, identifying and addressing customers’ needs to ensure satisfaction.
Building sustainable relationships and trust with customer accounts through open and interactive communication, providing accurate and complete information using the appropriate methods/tools.
Handling customer complaints with timely and effective solutions, following up to ensure resolution, and adhering to communication procedures, guidelines, and policies.
Qualifications
Proficiency in Microsoft Office and Adobe.
Strong grammar and verbal communication skills.
Preferably, experience in medical record review.
Strong communication skills with the ability to interpret data.
To apply, please send your resume in English. We are committed to your success and look forward to welcoming dedicated individuals to our dynamic team.
Employment Type: Full-Time
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