Get It Recruit – Healthcare Hiring for Medical Receptionist / Medical Billing – Remote | WFH at Richmond, VA Full Time

We’re excited to offer an engaging opportunity within our healthcare practice for a dedicated Reception/Billing Specialist. This role serves as a pivotal link between our clinical and administrative teams, providing primary care support to our valued patient community.

Position Type: Part-time billing, part-time reception

About Us

Our practice is committed to providing exceptional care and support to our patients. Although currently operating remotely via a telehealth platform, we look forward to a potential transition to in-person operations, pending the evolving landscape of the COVID-19 pandemic.

Responsibilities

Be the friendly face and voice of our practice, handling incoming calls related to scheduling, billing inquiries, and medication refills.

Ensure prompt response to voicemails concerning scheduling, billing queries, and medication refills, displaying a compassionate and efficient approach.

Navigate patient records proficiently to address medication refill dates, appointment details, and demographic data with ease and accuracy.

Collaborate seamlessly with our clinical and administrative teams, offering support on billing-related matters.

Complete daily billing tasks associated with patient visits and maintain accurate billing records within our EMR system.

Generate regular s related to billing operations using our EMR system.

Assist in the seamless exchange of documentation with other healthcare providers involved in our patients’ care, such as dermatologists, gastrointestinal specialists, etc.

Utilize Excel and Google Docs for daily workflow s, contributing to our operational efficiency.

Handle miscellaneous administrative tasks including printing, copying, scanning, and mailing items, following directives from our clinical and administrative teams.

Requirements

Prior experience in medical billing is essential.

Exceptional interpersonal skills to engage effectively with patients both over the phone and in person.

Ability to adapt to remote work environments and potentially transition to in-person duties as per practice guidelines.

Proficiency in navigating electronic medical record systems and basic computer applications (Excel, Google Docs).

Join us in delivering compassionate care and ensuring operational excellence within our practice.

Note: The role’s transition to in-person work will be contingent upon practice owners’ decisions concerning the COVID-19 pandemic.

Employment Type: Full-Time