Job Overview
As our Receptionist/Billing Coordinator, you will play a pivotal role in ensuring the smooth functioning of our practice. You will interact with our clinical and administrative staff at all levels and provide essential support to our patient population.
Key Responsibilities
Patient Engagement: Be the friendly face and voice of our practice, handling incoming calls and addressing patient inquiries related to scheduling, billing, and medication refills. You’ll also return voicemails promptly, demonstrating excellent communication skills.
Billing: Utilize your medical billing experience to manage billing operations efficiently. This includes completing billing for all patient visits daily and generating regular s in our electronic medical record (EMR) system.
Patient Support: Navigate patient charts with ease to access medication refill dates, appointment details, and demographic data. Collaborate closely with our clinical and administrative teams on billing-related matters.
Documentation: Assist in exporting documentation to other healthcare providers involved in the patient’s care, such as dermatologists, gastrointestinal specialists, and more.
Workflow Management: Use Excel and Google Docs to quantify and on daily workflow, ensuring that processes run smoothly.
Administrative Tasks: Handle various administrative tasks, including printing, copying, scanning, and mailing items as directed by our clinical and administrative teams.
Working Environment
Currently, this position is remote, as our practice operates through a telehealth platform. Please note that the role may transition to an in-person format as determined by our practice owners, depending on the status of the COVID-19 pandemic.
Qualifications
Previous experience in medical billing is essential.
Strong interpersonal skills with the ability to interact comfortably with patients, both in person and over the phone.
Organized and detail-oriented with the ability to work independently and as part of a team.
Proficiency in Excel and Google Docs.
Exceptional communication skills and a friendly demeanor.
If you are passionate about healthcare, excel in medical billing, and enjoy engaging with patients and colleagues, we invite you to apply for this dynamic Receptionist/Billing Coordinator role. Join us in delivering exceptional care to our patient community.
Salary: $ 16.00 Per Hour
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