Get It Recruit – Healthcare Hiring for Customer Success Manager – K Education and Healthcare – Mid Atlantic Region – Remote | WFH at Richmond, VA Full Time

Responsibilities

Develop and nurture strong relationships with school sites, gaining in-depth insights into their healthcare requirements.

Ensure utmost satisfaction among schools by addressing their needs effectively.

Cultivate and foster relationships with school nurses, counselors, and staff, offering training sessions both in-person and virtually on utilizing the telehealth system.

Facilitate parent and teacher education initiatives and guide student enrollment into the program.

Maintain regular communication with school health and leadership teams to ensure comprehensive awareness and engagement with products.

Act as a representative of Health, attending and coordinating community events, serving as an informative and supportive liaison within the community.

Acquire a deep understanding of the community and available resources, fostering a strong community among schools, parents, and key stakeholders.

Perform additional duties as assigned.

Qualifications

A fervent passion for our mission and dedication to improving healthcare accessibility.

Experience working with children in diverse socio-economic environments is highly desirable.

Demonstrated cultural empathy towards the diverse groups of students and families within the school district.

Exceptional verbal and written communication skills, coupled with the ability to convey information clearly and effectively.

Proven ability to fulfill commitments and scheduled events, remaining open to feedback and personal development.

Exhibits kindness, humility, tact, and professionalism when interacting with individuals at all levels.

Maintains confidentiality with discretion, representing in a professional manner.

Ability to work collaboratively in a team setting and adapt to changes efficiently.

Proficient in independently addressing customer needs proactively.

Minimum qualifications include a Bachelor’s degree from an accredited institution and prior experience in customer relations, preferably with account management responsibilities.

Experience in the K-12 education sector is advantageous.

Former educators or school nurses are encouraged to apply.

Must meet specific fingerprinting requirements for DOJ-cleared access to work on a school campus.

Our Values

Exceptional Partnership: We strive to understand, align, and surpass the highest expectations of those we serve.

Always Accountable: Setting and exceeding high standards, delivering on promises made.

Make it Happen: Every team member contributes to making our company and product better.

One Team: Our success is a collective effort, driven by collaboration and diverse perspectives.

Never Stop Innovating: Embracing boldness and learning from failures to propel transformative change.

Drive Impact: Our ultimate goal is the positive impact makes on people’s lives.

Perks

Flexible work hours and remote work options.

Comprehensive medical, dental, and vision coverage.

401K with a 100% employer match for contributions up to 4% of salary.

15 days of PTO and 11 paid holidays annually.

Flexible Spending Account (FSA).

Employer-paid short-term and long-term disability and employer-sponsored life insurance.

Employment Type: Full-Time