Get It Recruit – Healthcare Hiring for Billing Support Staff – Remote | WFH at Buffalo, NY Full Time

Join our dynamic team as a Billing Specialist where you play a crucial role in ensuring accurate and timely processing of patient statements and insurance claims. You’ll be based at the GLMI Billing Office, with the added convenience of remote work capabilities.

Our Values

As a member of the team at GLMI, we expect you to embody the Way in your daily actions:

Personalize The Experience

Greet with eye contact and share a smile.

Create a tone of friendliness and warmth in conversations with patients, peers, and associates.

Respectfully interact with patients, peers, and associates at their pace and level.

Take time to listen to and understand others.

Demonstrate patience and compassion when interacting with patients, peers, and associates.

Act on opportunities to go above and beyond.

Own It, Do It

Do what you say you will do.

Anticipate and prevent potential problems.

Be responsible and efficient with resources (time, scheduling, property, equipment, etc.).

Follow up on inquiries promptly and accurately.

Take personal responsibility for your work area and the quality of your work.

Communicate clearly, respectfully, and in a timely manner.

Perform As One Team

Speak positively about team members, and patients.

Demonstrate respect and attentiveness to team members when communicating.

Recognize and share successes of the Way in action.

Proactively offer to help others.

Be flexible and embrace changes with a positive attitude.

Contribute to a fun, energetic, and positive work environment.

Practice blameless problem solving, assuming the positive intentions of others.

Strive For Excellence

Share information, knowledge, and expertise.

Be relentless about acting on opportunities to learn and improve.

Ask for, accept, and use feedback.

Look for and act on opportunities for continuous improvement.

Duties And Responsibilities

As a Billing Specialist, your responsibilities will include but are not limited to:

Reviewing, printing, and mailing all paper claims to insurance carriers.

Reviewing multiple client databases for insurance eligibility and updates.

Reviewing and understanding insurance carrier websites to verify patient insurance information.

Reviewing and understanding patient statements.

Reviewing and processing medical records requests.

Reviewing and correcting claims that are rejected due to bad data.

Reviewing and correcting returned mail due to bad addresses.

Entering charges that did not come over electronically.

Answering incoming patient phone calls.

Prioritizing your workload.

Understanding and meeting monthly goals set by management.

Adhering to Policy and Procedures set companywide and interdepartmentally.

Other duties as assigned by management.

Necessary Skills

Knowledge of Excel.

Ability to operate a computer and basic office equipment.

Skill in answering a telephone in a pleasant and helpful manner.

Ability to read, understand, and follow oral and written instructions.

Ability to establish and maintain effective working relationships with patients and employees.

Must be well-organized and detail-oriented. Must be able to multi-task.

Physical And Mental Requirements

May be asked to lift up to ­­­25 pounds.

Standing, walking, sitting, keyboard use for long periods of time.

Ability to listen and communicate with patients face to face or over the phone.

Will be required to read, write, work in a fast-paced office setting.

Ability to make decisions and think quickly.

Must have mental and physical capabilities to perform all tasks listed above.

Qualifications

High school diploma or GED.

Employment Type: Full-Time