General Electric Hiring for Digital Services Project Manager at Calgary, AB Full Time

Job Description Summary

Responsible for wing-to-wing execution of technical projects to deliver high quality outcomes to internal and external customers. Partners with functional product owner to define features backlog and requirements, works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality. Makes sure project management practices are followed and improved as needed.

Job Description

The Senior Project Manager will manage software implementation projects of GE software for customers as part of the new GE Digital business. The successful candidate will demonstrate leadership in communicating business goals, programs, and processes within the IDI segment. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business go.

Roles and Responsibilities

Plan and implement projects at various customer work sites in the US and abroad, including the activities of staff and subcontractors

Primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate

Proactively provide customers with product and services information and project updates

Identify opportunities for customers to get the best value out of GE software

Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets

Manage a network of resources (including contractors) in support of project execution.

Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements

Take part in the writing of reports that describe the results of a project

Participate in the development of proposals for projects

Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations

Ensure that delivered products and services achieve highest quality and performance levels

Negotiate change orders with the customers

Professionally represent GE during all customer communications

Lead a varied staff that will include employees, customers, partner companies, or subcontractors

Required Qualifications

Bachelor’s degree from an accredited university or college with at least 3 years of experience in an engineering or project management position)

At least 3 additional year of experience in a project management, engineering or manufacturing role

At least 3 years of project management experience working in a lead capacity implementing projects in a field environment

As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.

Technical Expertise

Proactively makes or recommends decisions based on in-depth analysis; Able to define critical problems to be solved; Identifies data sources required to execute analytic; With guidance from manager, able to select and conduct advanced analytic techniques; Uses a formal process to present findings and recommend specific actions that relate to business objectives; Proposes alternative business strategies as appropriate; Applies data visualization to support finding.

Can instruct others on processes and procedures. Advises the customer on most favorable outcome, anticipates potential issues to proactively circumvent issues. Adapts to exceptions and develops new procedures and workarounds for others to use. Resolves issues pertaining to scope, schedule and budget, or drive change management. Defines quality requirements.

Modifies processes to simplify.

Demonstrates ability to diagnose and solve intermediate to advanced issues. Can isolate highly complex scenarios down to actionable items and drive solutions across disparate functions. Embraces uncertainty, isolates root causes and implement corrective actions to evolve long term organizational best practices. Coaches others on troubleshooting and problem solving techniques. Serves as expert to solve highly critical escalated issues.

Business Acumen

Develops plans and identifies metrics to measure GE impact to customer’s bottom line, clearly articulating the GE value proposition.

Increases client engagement to further pace and focus required to achieve business priorities and uncover desired outcomes for both the customer and GE; utilizes business acumen and domain experience to advise the customer on critical success factors for the initiative at hand; continuously influences the customer to think ahead on what is needed to acquire, deploy, and utilize the solution. Engages and influences other business functions to deliver to customer success factors. Demonstrates empathy and drives actions based on customer situations and needs.

Anticipates potential risks and obstacles and resolves proactively in order to ensure smooth project delivery. Maintains high levels of customer satisfaction across all projects. Addresses customer concerns quickly and effectively; at times, anticipates customer concerns before they become issues.

Leverages knowledge of market and customer segment in order to establish further credibility in the eyes of the customer. Acts in a consultative capacity and is provided access to key decision makers throughout the customer account. Establishes strong relationship with key decision makers and other leaders at multiple levels within customer organization.

Leadership

Proactively identifies and removes project obstacles or barriers on behalf of the team. Navigates accountability in a matrixed organization. Communicates and demonstrates a shared sense of purpose.

Establishes & communicates team members’ roles in relation to their function and data. Shares knowledge, power and credit, establishing trust, credibility, and goodwill. Coordinates role responsibilities with that of others to achieve mutual goals. Encourages groups to work together to efficiently resolve problems. Proactively coaches and/or mentor’s others to improve their contribution to the team. Fosters relationship building between team members and those outside the team. Works with others to achieve goals without regard to band/title. Identifies gaps in roles on teams, and is recognized for growing and distributing talent pools across the organization.

Creates meaningful stories and two-way communications that drive behavior. Communicates functional strategy and roadmap with sufficient detail for teams to utilize. Describes functional area information to leaders. Coaches others on effective presentation skills. Collaborates with leadership on mediums and messages that drive the intended direction of the organization with measurable results. Determines the need for theoretical explanations vs. a business actionable answer in a presentation.

Develops project plans for multiple initiatives and/or large projects, including outcome definitions, timeline, staffing and resource models, risk mitigation, communication plans, status reporting, and issues management. Effectively communicates to multiple levels of internal and external stakeholders. Leads large project teams, interacting effectively in a matrixed environment. Able to foresee issues and proactively manage scope, schedule, and budget to meet or exceed project commitments. Defines and implements appropriate corrective action plans. Creates referenceable solution deployments

Personal Attributes

Persists on completion of endeavors, especially in the face of overwhelming odds and setbacks. Pushes self for individual results and others through team spirit.

Engages with product related problems and questions in a disciplined and rigorous manner. Defines objectives, problem statements, and ambiguities before generating and evaluating solutions. Evaluates possible solutions with heuristic or other rational criteria that are made explicit to collaborators. Identifies and formally describes ambiguities and assumptions with the stakeholders. Constructs logically sound arguments based upon facts and metrics. Understands the value of a disciplined, rigorous and transparent approach to problem solving in a collaborative and matrixed environment

Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: Yes