GBA Architectural Products + Services Hiring for Customer Service Administrator at Medina, OH Full Time

Medina Glass Block is looking for a Customer Service Representative who will assist in daily operations and sales processes for a National Supplier of Glass Block. We are looking for a dedicated and driven individual with a great attitude and personality to learn and grow into an expanded role and assist in bringing in new clients and sales opportunities along with increased wages.

This is not a remote position, applicants should be able to commute to the office located on State Rt 18, (near 94) in Medina, OH.

Various tasks include but are not limited to:

• Assist plant manager with scheduling pick-ups, deliveries, and production schedules
• Scheduling shipments, order tracking, and handling of freight claims
• Inbound/Outbound calls assisting customers in the sales process, and developing / maintaining client relationships
• Data entry of sales orders and completed/shipped orders
• Data entry of inventory levels and completion
• Preparation of invoices and other accounting functions
• Various misc. office tasks

Requirements:

• Positive mindset and good attitude
• Ability to effectively communicate with customers, freight carriers, and team members
• Experience using Microsoft Word, Outlook, Excel, QuickBooks
• Minimum 1-year experience in customer service or administrative assistant

Company Description

Medina Glass Block has built a solid reputation as a dedicated glass block supplier and has been successfully serving the commercial and residential construction and remodeling industry for more than 30 years.

Medina Glass Block has built a solid reputation as a dedicated glass block supplier and has been successfully serving the commercial and residential construction and remodeling industry for more than 30 years.