FullTech Systems, Inc Hiring for Business Operations Specialist Full Time

FullTech Systems, Inc. is a full service Direct Marketing company that specializes in creating strategic and customized direct mail campaigns to help our clients increase their business output. We are rapidly expanding and are seeking a qualified and well-rounded individual to join our dynamic team. The ideal applicant will have prior experience working in a fast-paced environment, possess the aptitude to think critically and be an effective problem-solver.

Minimum Requirements

• Friendly, customer service oriented phone presence
• Can perform general office duties
• Possess strong administrative, organizational and interpersonal skills
• Work well with others and collaborate effectively in a team setting
• Quick learner with willingness to learn new and different computer software
• Solid attendance record and flexibility to work overtime as needed
• Demonstrates superior work ethic, high sense of urgency and commitment to high levels of quality and accuracy

Technical Skills

• Intermediate level knowledge of Microsoft Office applications
• Experience with SalesForce, Adobe In Design, Acrobat, Photoshop, QuickBooks is a plus
• College Degree in Business preferred

Analytical Skills

• Extremely detail oriented with exceptional proof reading skills
• Ability to assess and prioritize the fluctuating demands of each work day
• Able to multi-task and meet strict deadlines on multiple projects simultaneously
• Self-starter who can work independently with minimal supervision while maintaining consistent work productivity
• Excellent verbal and written communication skills to communicate the internal time-tables and production schedules between various departments
• Proactive problem-solver that aims to find solutions to issues as they arise; recognizes and evaluates the procedural gaps and identifies possible methods to better streamline work-flow
• Dedicated to the company’s mission and continuously strives to adhere to and improve on existing processes and procedures
• Can think critically and apply the business and operational concepts to the job, asking the right questions and using the available resources to locate the appropriate answers

General Job Responsibilities

• Order Processing
• Enter incoming orders into the system to create Sales Order
• Work with Sales Team to gather all pertinent information to process the order
• Create Jobs from Sales Order and assign physical tasks to the Jobs for production
• Calculate and schedule shipping logistics for each Job
• Data Maintenance
• Create and set up new accounts in SalesForce
• Maintain data integrity by making changes and updates as needed
• Proofing & Plating
• Proof all art for data, spelling and grammar accuracy
• Communicate any revisions to the Graphics Department for correction
• Check art plates back to proof and confirm that all information matches prior to sending plates out to Production to print
• Create samples from proof and submit to Sales Reps for approval and sign-off
• List Data & s
• Set up Universe and Segments for new clients
• Pull zip counts based on parameters specified in the Sales Order and Jobs
• Ensure that proper suppression files are applied prior to ordering lists
• Run lists through NCOA and FTDP to generate mailing
• Check s for accuracy and submit to Sales Reps for approval and sign-off
• Tracking Numbers & Telemarketing
• Pull local or toll-free tracking numbers for ads and test numbers to ensure proper routing
• Monitor the expiration dates of each campaign and remove tracking number on the last event day
• Identify Jobs that require Telemarketing and send Purchase Orders to vendor
• Communication & Scheduling
• Attend daily Production meeting and discuss all urgent or time-sensitive orders
• Notify freight vendors of expected daily shipments and schedule pick-up times
• Request expedited shipping quotes for rush Jobs and work with Production to accelerate production time

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Education:

• Bachelor’s (Preferred)

Experience:

• Business & Sales Operations Analysts: 1 year (Preferred)

Work Location: One location