Fujitsu Hiring for EUC Desktop Support Engineer II at Canada Full Time

(Note: Skills and min. years of experience required to do the job. Include a description of the work environment and programming languages

or tools. Also include any other skills which may be desirable but are not considered mandatory. Provide as much detail as possible .

Instructions: Please list Skills/Experience in bullet form , specifying the following details: Skill, Years of Experience + brief description as necessary.

Mandatory Skills, Certifications and Experience

QUALIFICATIONS:
Strong customer service skills

Reliability and a strong sense of responsibility

Ability to work independently and take ownership

Solid technical and analytical skills required

Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers

Knowledge of supported Microsoft Windows operating systems

Experience with Azure Active Directory user administration, and licensing

Experience with Microsoft Endpoint Manager/Intune.

Experience with troubleshooting, and installing the Microsoft 365 stack (Outlook, OneNote, OneDrive, Teams)

Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities

Previous experience with ServiceNow

Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues

Desirable Skills, Certifications and Experience

EDUCATION and/or WORK EXPERIENCE:
Associate’s Degree or equivalent experience required

AZ-900 Azure Fundamentals, MS-900 M365 Fundamentals, MD-101 M365 Modern Desktop Administrator

2-4 years or more of related experience preferred