FTI Consulting, Inc. Hiring for Learning & Development Advisor | Human Resources | Core Operations at London Full Time

About The Opportunity:
The Talent Development (TD) Sr. Associate is part of FTI’s Global Talent Development organisation within the global Human Resources practice. This position will report to FTI’s Global Talent Development Operations Director located in the US with a dotted line into the EMEA Talent Development lead.

The position will be responsible for EMEA Coordination and project management activities that go into executing our Talent Development courses, webinars and global and regional programs. These programs target all levels of employees, functional areas and geographies to build the requisite skills for professionals to deliver business results today and in the future.

The Talent Development Sr. Associate leads learning program logistics and collects, compiles and analyses data for FTI Consulting talent development program evaluations. In this role you will also be required to provide regular reporting and analysis on our classes. This position requires the ability to anticipate project needs, discern priorities and meet deadlines with little supervision. The Talent Development Sr. Associate provides support across a variety of learning modalities including classroom training, virtual training, and e-learning self-studies. Ambitious self-starter with the ability to build relationships with internal and external customers.

Primary Duties:
Operations and Logistics

Support all the operations and logistics for our annual EMEA and global programs to ensure efficiency and effectiveness, including:

Setting up courses, classes, and monitoring registrations in our Learning Management System (LMS)

Managing training calendars

Keeping all stakeholders updated on program/course participation (i.e., instructors, Global Talent Development Managing Director, segment leads, HR POC’s, etc.)

Conducting follow up course evaluations to determine effectiveness training programme, course material, and delivery

Troubleshoot issues through to resolution, respond to phone inquiries and emails/support tickets

Day-to-day support with administrative aspects relating to the global Learning & Development function

Developing learner pathways and frameworks that provide opportunities for career development and progression and are aligned to organisation-wide development programmes and strategies

Provide recommendations on process improvement areas, and help create and maintain processes and procedures to ensure standardization, efficiency, and quality

Create and execute

Communication and Engagement

Partner with the Communications team to create and publish communications on upcoming Talent Development events

Create marketing and communications for upcoming TD programmes for various audiences, using the appropriate internal communication and media outlets

Regular reporting and presentations for segment leads and HR POCx etc.

Partner with HR POC’s to ensure communication flow with the business segments on TD initiatives

Commercial

Partnering with and managing vendor relationships and coordinating with Procurement on vendor contracts

Support the Global TD Operations Director and EMEA TD Lead in managing the EMEA and Global TD budgets by tracking programme expenditures and partnering with Finance on monthly programme spend

Research and Technology

Maintain knowledge of TD technologies and event planning by attending workshops; reviewing professional publications; establishing personal networks; and participating in professional societies. Introduce applicable trends in talent and development for inclusion in overall strategy.

Other

Oversee the UK Apprenticeship Levy programme, by managing the budget and working with the Talent Development Lead and relevant teams to onboard apprentices (whether they’re experienced hires or traditional apprentices)

Basic Qualifications:
Minimum of 2 years working in professional services environment

Bachelor’s degree

Proficient in the Microsoft suite of products (i.e. PowerPoint, Excel, Outlook and Word)

Preferred Skills:
Advanced proficiency in the Microsoft suite of products (i.e. PowerPoint, Excel, Outlook and Word).

Basic knowledge of adult learning principles

Proficient in SharePoint

Experience in on-boarding and induction programmes

Experience in event coordination for offsite and onsite learning and development programmes.

Familiarity with Learning Management Systems (Saba a plus)

Familiarity with creating evaluations and assessing impact (knowledge of Qualtrics is a plus)

Project management skills: ability to manage multiple projects and create project plans for large events

Financial acumen: ability to manage invoices, and process payments while adhering to budget.

Superb oral and written communication skills

Proven experience in relationship building skills in a HR partner environment

Proven experience in designing, delivering and evaluating in-person and virtual training for junior roles

Strong business acumen and consultative skills; ability to influence others at all levels.

Ability to work in a fast-paced, growth oriented and matrixed organizational environment where independence, flexibility and adaptability are required.

Experience using event management software (CVENT a plus)

Experience in using Teams, Zoom and hosting webinars.

Must be comfortable working through ambiguity and in a fast-based dynamic environment

Team-orientated

Ability to travel as required

#LI-AW1Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

Competitive salary and bonus plans

Generous paid holidays and paid time off

Annual paid volunteer hours

Corporate matching for charitable donations

Free snacks and drinks

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America’s Best Management Consulting Firms by Forbes . For more information, visit www.fticonsulting.com and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

#LI-AW1