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Customer Services & Support

Frontier Hiring for Customer Experience Associate (Remote) at Toronto, ON Full Time

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About the job:

  • Interact with customers to resolve queries about our platform, orders, or other support enquiries.
  • Provide working hours chat or email support and also some outbound call support
  • Log all issues and help the CS team identify opportunities for the business to improve
  • Working with the fulfilment team to ensure that customer orders are shipped on time and all communications are streamlined
  • Work with the rest of the team to enhance and automate our operations
  • Additional “all hands on deck” tasks that are part and parcel of the experience of working at a startup!

Job Type: Full-time

Job Overview

  • ID: 224330
  • Date Posted:
  • Location: ,
  • Job Title: Frontier Hiring for Customer Experience Associate (Remote) at Toronto, ON
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