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Frontier Hiring for Customer Experience Associate (Remote) at Toronto, ON Full Time
About the job:
- Interact with customers to resolve queries about our platform, orders, or other support enquiries.
- Provide working hours chat or email support and also some outbound call support
- Log all issues and help the CS team identify opportunities for the business to improve
- Working with the fulfilment team to ensure that customer orders are shipped on time and all communications are streamlined
- Work with the rest of the team to enhance and automate our operations
- Additional “all hands on deck” tasks that are part and parcel of the experience of working at a startup!
Job Type: Full-time
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Apply For This JobJob Overview
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ID: 224330
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Date Posted:
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Location: Canada, Toronto, ON
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Job Title: Frontier Hiring for Customer Experience Associate (Remote) at Toronto, ON