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As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:
– **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.
– **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You’ll need to respond to their questions promptly and courteously.
– **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.
– **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.
– **Maintaining Records**: It’s important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.
To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.
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Experience
0 – 1 Years
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No. of Openings
10
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Education
12th Pass
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Role
Domestic Ticketing Executive
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Industry Type
Aviation / Airline / Aerospace
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Walk-in interview location
Kolkata
