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We are seeking a motivated Air Ticketing Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are passionate about travel and customer service.
The primary responsibility of the Air Ticketing Executive is to assist customers in booking flight tickets and managing their travel itineraries. This involves handling inquiries, providing information on flight options, and ensuring accurate ticket issuance. The role requires effective communication skills, attention to detail, and a friendly demeanor to enhance customer satisfaction.
Key responsibilities include:
1. **Customer Interaction**: Engaging with clients to understand their travel needs and providing personalized ticketing solutions.
2. **Booking Management**: Processing flight bookings through various airline systems, ensuring accuracy in flight details, dates, and passenger information.
3. **Payment Processing**: Handling ticket payments securely and providing customers with confirmation and receipts.
4. **Issue Resolution**: Addressing any ticketing issues or changes with promptness and professionalism, ensuring a smooth travel experience for customers.
5. **Record Keeping**: Maintaining detailed records of bookings and transactions for reporting and analysis.
The ideal candidate should possess strong communication skills and a customer-oriented mindset. Attention to detail and basic computer proficiency are essential, along with the ability to work efficiently in a fast-paced environment. A positive attitude and eagerness to learn about the travel industry are also important for this role.
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Experience
0 – 1 Years
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No. of Openings
10
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Education
12th Pass
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Role
Domestic Ticketing Executive
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Industry Type
Aviation / Airline / Aerospace
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Walk-in interview location
Kolkata
