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We are looking for a motivated BPO Telecaller to join our team in Dehradun. This entry-level position is ideal for candidates with little to no experience who are eager to develop their communication and customer service skills while working from home.
Key Responsibilities:
1. **Customer Interaction**: Engage with customers over calls, providing information about products and services while ensuring a positive experience.
2. **Lead Generation**: Identify potential customers, gather their details, and update the database to support sales initiatives.
3. **Problem Resolution**: Address any customer inquiries or issues promptly, ensuring satisfactory solutions are provided.
4. **Sales Support**: Assist in sales processes, promoting products or services and encouraging potential customers to make purchases.
5. **Report Submission**: Maintain records of calls and interactions, providing daily reports to the team leader to track performance and outcomes.
Required Skills and Expectations:
Candidates should possess strong verbal communication skills and a pleasant phone demeanor. A basic understanding of customer service principles is beneficial. You should be comfortable working independently from home and managing time effectively. Attention to detail is crucial for accurately recording customer information. A positive attitude and the ability to adapt to different customer personalities will contribute to your success in this role. Lastly, having a reliable internet connection is essential for effective communication.
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Experience
0 – 2 Years
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No. of Openings
790
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Education
12th Pass
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Role
BPO Telecaller
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Industry Type
Call Centre / BPO / KPO / ITES / LPO
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Home
