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Customer Services & Support
Fraser Valley Regional Library Hiring for Customer Services Assistant 2 at Maple Ridge, BC Full Time
THE POSITION
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.
WHAT WE OFFER
Our libraries offer staff a stimulating and collaborative work environment. Library workers are invited to join a team who is passionate about providing exceptional customer service to the community.
HERE IS WHAT YOU CAN BRING
Proven commitment to providing exceptional customer service
Strong team spirit
A friendly, patient and outgoing personality
Desire and experience in developing children’s, teen and adult programming
Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
A solid work ethic and self-motivation
Knowledge of automated library systems
A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
A goal to strive for excellence
Computer experience with Microsoft Office plus excellent keyboarding skills
Eagerness to grow your skills, learn and explore
POSITION REQUIREMENTS
Diploma in Library and Information Technology from a recognized institution.
Up to six months work related and on the job customer service experience.
Ability and skill to plan, organize and deliver a variety of children’s, teen, adult and literacy programs.
ADDITIONAL INFORMATION
Valid B. C. Driver’s license (minimum level ‘N’) is required.
Completion of courses in children’s programming and experience conducting storytime programs would be an asset.