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Manufacturing
Fph Mag Management Llc Hiring for Variable Operations Development Manager Full Time
About Us:
Morrie’s is about Moving Life Forward – We connect people to the life they want and play the role of automotive advocate for our customers. We have a comprehensive portfolio of OEM brands, and many stores across the Midwest. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed serving our community.
We are more than just a dealership. Our business is rooted in our core values: heart, humility, and integrity. We believe in hiring people who can deliver on these values, to ensure that Morrie’s is a place where our employees can belong and fulfill their purpose.
We value our team members, offering competitive salaries and benefits packages. Highlights of our benefits include our industry leading 401k plan, full medical and dental coverage, vision, and paid vacation. We also put our talents to work in our communities by giving of our time and our resources to support numerous groups and charitable causes throughout the year – we even offer our employees paid time off to give back and support community causes close to their hearts.
Move Your Career Forward, apply now.
Roles & Responsibilities:
- Work cohesively with management teams at the Dealership-level to ensure proper process as it pertains to customer and sales lead follow-up
- Collaborate with the Corporate Operations and Store Management teams to meet company standards around lead handling, closing percentages, systems admin, process recommendations; identify root-cause problems and create realistic action plans, etc.
- Responsible for management-accountability and continual improvement on metrics at the store level:- customer contact, appointment setting, appointments confirmed, appointments sold and customer follow-up.
- Support store level employees with training on lead generation and conversations
- Monitor CRM utilization and provide key metric updates to serve as success benchmarks
- In an effort to improve overall dealership performance and group metrics, provide weekly and ongoing in-store support and resources for locations that are not meeting minimum expectations.
- Drive culture of customer service to achieve customer retention
What Morrie’s Offers:
- Comprehensive benefits program, including health care (medical, dental and vision) and 401k and retirement plan with company match.
- Training, resources and opportunities for career advancement
- Paid time off and holidays
- Competitive compensation
What You Offer:
- A minimum of 3-5 years of experience and proven track record of success on the Variable side of Dealership Operations – including Sales Management and F&I
- Experience in development and leadership of a team
- Strong communication skills, both verbal and written, and ability to influence management on process improvements
- Dealership systems experience including: CDK, VinSolutions and TruVideo
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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