Fox Plumbing, Heating & Cooling Hiring for Dispatcher at Seattle, WA Full Time

Are you looking to TRADE up to a better opportunity? At Fox Plumbing & Heating, you will be treated with respect, have full team support, and all the opportunity to earn what YOU deserve.

Benefits Offered:

• $22-26/hour plus bonuses
• Company-paid Medical, Dental, and Vision Insurance monthly premium for employee
• 401(K) Plan with 4% company match
• Long-Term Disability and Life Insurance policies
• Short term disability and voluntary life insurance
• Paid Vacations, Holidays, and Sick days
• Employee Referral Bonus Plan
• On-going training & career growth opportunities
• Employee Discounts
• Company-Sponsored Employee Assistance Program (EAP)

In addition to the competitive compensation, we believe in employee education, and every single employee at Fox Plumbing & Heating receives the training they need to excel in their career.

Responsibilities

• Answer, direct, support, and resolve incoming calls with customers and service techs – NO COLD CALLING!
• Schedule, review, and confirm incoming appointments for service, repair, plumbing, sales, etc.
• Track customer interactions and transactions using organized, effective, and concise documentation within the customer database
• Schedule and dispatch field team members to qualified jobs

Shift is Monday-Friday from 11am-8pm

Qualifications

• 2+ years of dispatch experience – industry-related a plus!
• Excellent phone skills
• HIGH proficiency in typing skills and attention to detail
• Exceptional interpersonal and communication skills
• Able to navigate multiple systems while on the phone with customers, entering data and completing all required entries prior to finishing the call
• Any type of construction/dispatch computer system software is also helpful. Service Titan a MAJOR PLUS!
• HS Diploma or equivalent

Joining our award-winning team comes with perks to support you in your personal and professional journey. We’re committed to teamwork, community, and learning and development. Our ultimate goal is that you are given the tools and resources to ignite your potential in a rewarding and challenging career. If this sounds like something you would like to join for a long-term career move, apply today!

We are an Equal Employment Opportunity Employer

Job Type: Full-time

Pay: $22.00 – $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Seattle, WA 98108: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person