Four Seasons Hiring for Front Desk Agent at Denver, CO Full Time

Four Seasons Hotel Denver is seeking a Front Desk Agent with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine’s “100 Best Companies to Work For.”

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Join our Team

Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. Four Seasons Hotel Denver is rated AAA 5 Diamond since 2015. We are located in the heart of Denver’s theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa.

Responsibilities

Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Ability to answer phone, email and message inquiries in an efficient and friendly manner and routing calls to appropriate extensions. Resolve guest complaints and accommodate special requests. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.

Preferred Qualifications and Skills

• Previous customer experience and ability to work effectively under pressure

• Requires attention to detail and problem solving skills

• Good command of the English language

• Successful candidate must possess legal work authorization in the United States

What to Expect:

• $20.00 hourly rate
• 401k participation with company matching program
• Complimentary stays at Four Seasons worldwide, subject to availability
• Discounted RTD Flex Pass and subsidized parking
• Free shift meal prepared by the culinary team
• Complimentary dry cleaning of employee uniforms

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.