Forsyth County, NC Hiring for Office Assistant at Winston-Salem, NC, United States Full Time

Salary : $33,657.84 – $38,706.51 Annually

Location : Winston-Salem, NC

Job Type : Full Time

Job Number : 06260 – R

Department : Social Services

Division : Family and Children

Opening Date : 10 / 27 / 2023

Closing Date : 11 / 6 / 2023 11 : 59 PM Eastern

General Statement of Duties

The Forsyth County Department of Social Services is seeking a highly motivated self-starter to work as an Office Assistant in the Family & Children’s Division.

This Office Assistant position is responsible for providing administrative and office support to staff in the Family and Children’s Division.

The candidate selected for this position should be professional, people oriented, able to multi-task, possess strong written and oral communication skills.

Excellent organizational and computer skills are a necessity. The ability to pay attention to detail and accuracy is required.

In addition, applicants should have an excellent telephone demeanor, as the person in this position will answer incoming calls with / without the use of a headset, gather information to determine the needs of the customer and direct the customer to the appropriate staff.

Additional duties for this position include but are not limited to : maintaining physical paper files, shelving and retrieving physical and electronic filing systems;

receiving, sorting and distributing incoming mail; preparing outgoing mail for distribution; responding to customer inquiries and greeting customers.

Distinguishing Features

Filing is a daily job responsibility that requires the ability to push, pull, stoop, bend and lift up to 25 pounds.

This position requires sitting for long periods.

Minimum Education and Experience

Graduation from high school or GED and at least one year of office / clerical experience. A higher education level may be considered as a substitution for all or part of the experience.

A valid driver’s license is required as this person will carry out duties that require the occasional use of a County vehicle to perform work outside of the office.

Essential Duties and Responsibilities

Proficient Microsoft Office Skills – Word : perform daily word processing tasks, such as, producing routine letters, memorandums, and informal s.

Excel : work with multiple worksheets, manipulate databases, able to enter and correct data, modify a workbook, format a worksheet, and use printing functions.

PowerPoint : create a presentation in PowerPoint, run and print it.

Proficient use of office technology – desktop computer, copier machine, scanner, printer

Proficient Customer Service Skills – assisting internal and external customers timely, efficiently and in a friendly manner.

Ability to remain respectful and calm in complex situations (i.e., irate customers).

Proficient Verbal and Written Communication Skills – Usage of correct grammar in written and verbal interactions. Ability to convey information clearly and in a concise manner.

Ability to read and / or listen for understanding.

Ability to work well under pressure to meet deadlines.

Ability to handle changes effectively.

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These links do not apply to positions that are Part Time, no benefits.

The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application.

Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.

By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager.

Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. “See resume” is not an acceptable answer to the questions.

• Yes I understand and agree
• No I do not agree

Please select your highest level of completed education.

• Some high school
• High school diploma or GED
• Some college, trainings, or certifications
• Completion of a vocational program
• Associate’s degree
• Bachelor’s degree
• Master’s degree or above

How many years of office clerical experience do you possess?

• No experience
• Less than 1 year
• 1 to 3 years
• 3 to 5 years
• 5 to 7 years
• 7 to 10 years
• More than 10 years

How many years of data entry experience do you possess?

• No experience
• Less than 1 year
• 1 to 3 years
• 3 to 5 years
• 5 to 7 years
• 7 to 10 years
• More than 10 years

How many years of direct administrative / clerical support experience do you have?

• No experience
• Less than 1 year
• 1 to 3 years
• 3 to 5 years
• 5 to 7 years
• 7 to 10 years
• More than 10 years

Which option below best describes your proficiency working with computer programs?

• Beginner
• Intermediate
• Advanced
• Expert

Are you an NC Notary Public? If yes when does your commission expire?

What is your experience level working with Word?

• No experience
• Begginer
• Intermediate
• Advanced

What is your level of experience working with Microsoft Excel?

• No experience
• Beginner
• Intermediate
• Advanced

How many years of physical paper filing experience do you have?

• 0 years
• 1-2 years
• 2-4 years
• 4-5 years
• 6 or more years

Do you have a valid driver’s license?

Required Question