Formac Software Inc Hiring for Site Reliability Engineer – Dynatrace at Toronto, ON Full Time

Description:

A successful candidate for this role is the one who posses decent DevOps experience with strong Logging, Monitoring (APM), Traceability skills. The candidate is expected to act as a SRE dealing with improving production systems reliability continuously.

Role & Responsibilities

• Responsible for Toil Reduction, implementing identified improvement opportunities, handling minor enhancement and non-ticketed activity.
• Define and monitor service level metrics that include incident management KPIs like: MTTR, MTBF, MTTF, Unavailability rate, Incident count, etc.
• Create rules to optimize incident response by metrics, streamlining alert flows, and collaboration and communication across squads.
• Proactively identify the issues that might disrupt the service in production
• Address incoming service request to their support groups/Jira tool
• Create and maintain alerts
• Change validation or change planning related requests
• Assist business stake holder in determining SLO or adjusting threshold limits
• Demand and capacity management & make corrections to SLI/SLO threshold limits
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objective (SLO, SLI)
• Debug production issues across services and levels of the stack.

Tools: Dynatrace, XML, Scripting, Kubernetes, YAMLs, Cloud

Job Type: Fixed term contract
Contract length: 12 months

Schedule:

• 8 hour shift