Fordland Clinic Hiring for Referral Coordinator at Fordland, MO Full Time

*Remote and In-Office Hybrid Role*

• Some workdays from home and some days worked in office at either Kimberling City or Fordland, MO location.
• Training in-person at Fordland, MO location may be required.
  

The role of referral coordinator is an important member of the health care team and is expected to demonstrate a high level of engagement with their co-workers, providers, and patients/families. Additionally, some critical thinking skills are necessary in order to follow standing orders and algorithms for screening, prevention, and care planning.

Responsibilities (included, but not limited to)

• Oversee the data entry and completion of referral forms/notifications
• Support providers and patients in synchronizing appointments, authorizations, and tests taking place at all Fordland Clinic, Inc. locations and at non-Fordland affiliated clinics and hospitals
• Coordinate the process of referring patients to appropriate clinics
• Communicate with patients as to any pre-test/referral instructions and to ensure follow-through with referrals
• Updates records to assure all parties have accurate information
• Assures receipt of complete orders and information necessary for the delivery of care and services
• Verifies insurance benefits, obtains initial authorizations, and inputs all pertinent insurance information into the EMR
• Ensures practitioners are following standardized guidelines for referrals as recommended by evidenced based medicine
• The Referral Coordinator employs a process that tracks referrals, communicates with the providers referred to, ensures that an appointment is made, and recovers relevant patient information for the patient medical record maintained at Fordland Clinic, Inc. locations.

Education and Experience Requirements

• High school graduate
• 2 or more years of experience in the medical field
• previous medical referral experience preferred

Work hours: Full-time, hourly position. In order to maintain full-time status, a minimum of 30 hours per week on average are required, though 40 hours a week will typically be expected for this position. Hours are subject to change. Clinic hours are 8:00am to 6:00pm Monday through Friday and 8am -4pm on Saturdays. Referral Coordinator may be scheduled to work any of the days the clinic is open.