You will also lead or support multiple of initiatives including, CI initiatives related to Quality KPIs, QMS improvements, supplier quality management processes and internal audit.
to be successful in this job, will need a strong background in Quality Management and a proven track record of leadership in the Quality function within large industrial manufacturing organizations.
You will also need to be able to work with associates at al levels of the organization, from the shop floor to the board room.
Responsibilities & Requirements: Responsibilities:
Lead Customer complaints / Escapes problem solving.
Lead Site Quality Program and Cost of Quality.
Champion quality cultural change in the facility aligned with Flowserve values & behaviors.
Responsible for QC incoming, in-process and final inspection for the site.
Manage and improve Quality KPIs (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Warranties, Corrective Actions).
Report KPIs, Global Corrective Actions and support with corporate data requests.
Implement Zero Defect Program and support Customer Experience in the site as per Corporate Guidelines.
Maintain all Quality certifications for the business (ISO 9001:2015, others site specific)
Maintain compliance with Flowserve Global Procedures and industry regulations & requirements.
Support external customer audits.
Launch continuous improvement initiatives based on the KPIs results and support CI initiatives at site.
Lead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility.
Partner with Supplier Performance Group to assure suppliers quality and performance.
Perform “Talent & Performance” reviews for Quality Team and support Organizational Health initiatives.
Provide coaching and direction for Site Leadership regarding Quality.
Build custom packages and systems
Vendor audits and reviews
Use project management tools to ensure effective and timely completion of project milestones.
Ensure export compliance.
Support the Corp Human Performance Program in 2022 (partnering with HSE).
Use detailed process mapping tools to define and analyze quality management workflows.
Make data driven decisions
Embrace and drive accountability and performance-based culture focused on financial excellence.
Interact with the functional areas including manufacturing, purchasing, engineering, production, and field service/repair to evaluate failure trends, product quality problems, and quality issues.
Evaluate existing quality processes and systems for effectiveness and improvement opportunities.
Support quality system deployment plans given multiple system deployments with other functions (ERP, PLM, SIOP, etc.).
Interact with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.
Provide input, guidance and coaching to site leadership team to ensure continuous improvement.
Communicate effectively in both verbal and written form with a wide variety of customers including both internal and external to Flowserve. Communicate effectively with associates at all levels, from the factory floor to executives at Flowserve and Customers.
Be able to perform and coach others in data analysis and perform root cause analysis.
Requirements:
Bachelor’s degree in engineering field (manufacturing, industrial, or mechanical)
8 years of experience in Quality, 5 as Quality Manager.
Previous experience in metal-mechanic industries and similar business.
Management experience with ISO 9001:2015 quality systems (certification audits.
Skilled in Team Oriented Problem Solving (RCA/CA/PA tools, able to teach and coach).
Lean Six Sigma Black Belt or Certified Quality Engineer
Skilled in data analysis and quality KPI performance management.
Experience in Quality Software Systems Development and Management
Knowledge of welding and weld maps
Pump manufacturing experience
Able to understand P&L / financials.
Preferred Experience / Skills:
ISO 9001:2015 Lead Auditor (NQA-1 for Nuclear)
8D Problem Solving
Supplier Quality Management Experience
GPH specific: Welding & systems packages background.
GPH specific: Canadian Nuclear background
Job Advertising Title: Manager, Quality Assurance
Primary Posting Location: Guelph, Canada
Job Posting Category: Operations
Employment Type: Full time
Auto req ID: 53159BR
Country: Canada
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