FLB Group Hiring for IT Administrator Job at Dalkeith, Scotland Full Time

FLB Group (Filofax, Letts, Blueline) are one of the world’s largest innovators and manufacturers of quality stationery and lifestyle accessories, with operations on three continents and distributors worldwide.

We are looking for a dynamic, hard-working IT Administrator to maintain the company’s IT network, servers and security systems. This role is absolutely essential to ensure business continuity and prevent the impact on the day to day running of the business should the system fail.

Key Responsibilities:

1st /2nd /3rd Tier helpdesk support

log and prioritise end-user faults and queries

resolve user faults , where necessary, by assigning to other team members or by logging with external vendors

installation of servers.

installation and maintenance of PCs, thin clients and printers

installation of PC based software applications

ensure that adequate and appropriate backups are taken and security arrangements maintained

ensure that software is installed correctly and that licenses are safely stored and license count adhered to

ensure that virus checking software is up-to-date, installed and working on all relevant systems

ensure that relevant documentation is developed and maintained in order to support the function

provide advice and technical support to end-users regarding specific operational and applications issues

provide technical assistance to the IT team as appropriate

identify data and information, which suggest developing patterns of problems or complaints, from which general or specific trends and patterns can be discerned, suggesting a need for further investigation

ensure that stocks of IT-related consumables are maintained

assist in end-user training

assist in the development of documentation for end-user training and user-guides

Skills & Experience Required:

VMWare

Veeam

Microsoft Exchange

Active directory

Kaspersky

Experience in SQL, HTML,

Experience of managing VPN’s, firewalls and network security

1st/2nd /3rd helpdesk support experience

Customised PC and server builds

Setup and install of servers

Previously dealt with suppliers

Proficient in use of Microsoft Office

Experience/knowledge Windows 2012/2016/2019

Experience/knowledge of Mac OSX

Experience of working within an ERP system driven environment

Job Types: Full-time, permanent

Salary: £28,000 – £34,000 per annum

Hours: 35 hours per week

Job Types: Full-time, Permanent

Salary: £28,000.00-£34,000.00 per year

Benefits:

• Life insurance
• On-site parking
• Sick pay
• Work from home

Schedule:

• Monday to Friday

COVID-19 considerations:
2 metre social distancing, temperature checking, face masks, hand sanitiser stations and working from home if suitable for the job role

Experience:

• system administration: 1 year (preferred)