Five Hiring for Software Engineer – Voice Job at Melbourne Full Time

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Our global voice team is looking for an energetic Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.

Required Skills

• 2+ years professional experience in software development, with some being written in C and/or C++
• Experience with real-time communications signaling and media protocols (SIP, RTP, etc.)
• Ability to methodically troubleshoot complex systems
• Excellent communication and organization skills, and a sense of ownership

Preferred Skills

• Experience deploying applications packaged in Docker containers
• Hands-on knowledge of major public cloud platforms (such as AWS or GCP)
• Expertise configuring and maintaining popular real-time communications software (e.g. Asterisk, FreeSWITCH, OpenSIPS, etc.)

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