First Nations Health Authority Hiring for Project Manager – Term Until December 31, 2022 at Metro Vancouver Regional District, BC Full Time

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

JOIN OUR HISTORIC JOURNEY

At FNHA, you’ll have the opportunity to contribute to BC’s history. With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change.

Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals?

Position Summary

This position leads and directs project teams to ensure the successful delivery of IMIT projects throughout the entire project lifecycle. The project manager is responsible for the discovery, initiation, planning, executing, monitoring, and control, and closing of assigned projects, to deliver the expected benefits and results on time and on budget.

The project manager needs to direct and coordinate with various stakeholders in a complex environment, collaborating with business units and IT teams to define project scopes and objectives, identifying required skills and resources for project teams, and developing detailed work plans. The project manager leads the execution of the project plan and provides periodic project status reports, including inter-project dependencies and communications. The project manager anticipates and identifies project risks and issues, recommends options, and works with senior management to implement solutions. Types of projects (or sets of projects) assigned include complex enterprise-wide initiatives which may include but are not limited to: IT infrastructure implementation and upgrades, IT applications development, deployment, enhancement, and migration, as well as IMIT support of business transformation, strategy, and operations across FNHA.

As a health and wellness organization, the First Nations Health Authority has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.

Responsibilities

Directs and manages multiple, complex, enterprise projects from business case preparation to planning to implementation to closing and post implementation review, directing the project teams and stakeholders through the various phases of projects.

Leads large, highly complex, enterprise-wide projects to support business and corporate strategic initiatives. Engages stakeholders across various departments within FNHA and with external parties, such as other health authorities, government, and technology vendors. Provides direction and gives guidance to project team members, who may come from various professional areas, such as Business Analysis and Application Development. Manage the collaborations of cross-functional teams to achieve the project goals.

Develops full scale project plans and schedules, and leads the planning, implementation, and execution of projects. Analyzes highly complex tasks to identify project dependencies, identify the critical path, and determines the best ways achieve the project benefits and goals.

Facilitates the definition of project strategy, scope and deliverables in coordination with various stakeholders, defines project tasks and resource requirements, and coordinates project activities.

Manages full project life cycle including discovery, initiation, planning, implementation, monitoring, control, and documentation; create project documents such as scope statements, plans, work break-down structure (WBS), schedules, charters, presentations, and status reports.

Monitors progress of projects to ensure projects are within scope, schedule, budget and meet quality standards; provides regular project status reports.

Leads the project teams to resolve problems and issues; manages project risks and issues. Anticipates changes in internal or external environment, and proactively finds ways to mitigate the risks to serve the business.

Effectively communicates to cross-organizational team members and stakeholders including external partners, provincial / federal government departments and vendors. Explains complex project issues to non-technical audience. Influences to gain executive support on project decisions. Negotiates with vendors in project contract-related issues.

Oversees vendor-managed projects to ensure success and alignment to FNHA’s goals and objectives.

Manages project resource estimation, planning, allocation to achieve project goals and benefits.

Develops Change Management Plans to ensure smooth transition of the technological changes. Develops and implements change management strategies for key enterprise projects.

Identifies key stakeholders who are driving change and impacted by its outcomes; effectively engages and manages stakeholders in a complex environment. Develops and supports the project team in their development and understanding of cultural humility.

Drives consultation with multiple stakeholders, including executives, to manage expectations, assess the impact of change initiatives and recommend improvisation.

Manages Change Control, and Test Strategies and Plans.

Manages contracts and vendors for projects.

Manages Procurement activities for projects, such as Requests for Information/Requests for Proposals.

Manages project budgets, from cost estimation to budget tracking, and prepares financial reports. Applies sound judgment and decision-making when procuring hardware, software, and professional services for the project needs.

Follows FNHA standards, policies, and PMO processes. Provides feedback and suggestions in reviewing, developing, implementing, and revising policies and procedures that are consistent and aligned to FNHA goals.

Builds effective cross-functional project teams. Develops, coaches, motivates, and supervises project team members and contractors, making them accountable for their assigned work; provides input/recommendations on performance assessment, recognition, and rewards.

Performs other related duties as assigned.

Qualifications

Education

A Bachelor’s degree in a related discipline (Computer Science/Business/Health Informatics) or an equivalent combination of education and experience

8+ years of recent direct Project Management experience in managing IT infrastructure and applications projects

Proven supervisory and management experience

Proven experience in managing large scale, complex enterprise IMIT projects

Proven experience in managing agile projects, hybrid projects and waterfall projects through full project lifecycle

Proven experience with commercial, off-the-shelf (COTS) systems, custom development, business architecture, and operations.

Proven experience in risk management and change management

Proven experience in creating project documents, such as project charter and project management plan, including preparation of briefing documents for the senior executives

Proven experience in strategic planning

Proven experience in RFP, vendor selection, contract management, and vendor management

Previous experience in managing business driven or business transformation projects

Previous experience in one or more Canadian Healthcare projects

Advanced experience with MS Office (Word, Excel, PowerPoint, Outlook) including Visio and SharePoint

Experience working with PPM tools such as MS Project, OnePlan, Azure DevOps, Microsoft Planner, and monday.com

Occupational Certification

Certificate in Project Management Institute’s (PMI) Project Management Professional (PMP) is required.

Knowledge, Skills & Attributes

Knowledge

Depth of knowledge of First Nations traditions and communication protocols.

Versed in the Project Management Institute’s Project Management Body of Knowledge (PMBOK) is required.

Knowledge of both theoretical and practical aspects of project management methodology and best practices including agile/scrum, waterfall, and hybrid.

Knowledge of project management techniques and tools.

Knowledge of IT application development and implementation best practices, “rules of thumb”, and benchmarks.

Knowledge of BC and Canadian healthcare system is an asset.

Knowledge of First Nations healthcare and/or culture is an asset.

Knowledge of privacy legislations in BC is an asset.

Competencies

Effective leadership, consulting, consensus building, conflict resolution, and negotiation and team-building skills are an asset

Excellent interpersonal skills and ability to work as a leader and a team player, including coaching project team members and managing project stakeholders, as well as taking direction from project sponsors and PMO Manager as required.

Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner .

Ability to conduct needs analyses, plan, organize, manage, monitor, complete, and evaluate projects within allocated time and resources.

Ability to effectively facilitate groups to achieve appropriate outcomes.

Ability to develop and deliver effective presentations and workshops.

Ability to identify, obtain, and effectively manage organizational resources (e.g., people, materials, assets, budgets).

Ability to build relationships, consult with customers and potential customers, both internal and external.

Excellent business writing and communications skills.

Physical ability to perform the duties of the position.

Closing Statement

Diversity

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Métis).

What You Can Expect From Us

Joining our family means joining an organization that supports personal growth, in-house training, a paid volunteer day and a unique full-day orientation program.

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

Closing

Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in FNHA!

For more information about us, please visit: www.fnha.ca/about/work-with-us

If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca or 1-844-699-3186.