Filta Hiring for Account Coordinator – Digital Agency in Brisbane at Brisbane, Queensland, Australia Full Time

• Work for a rapidly expanding specialist agency in Australia.
• Join a dynamic team of talented, motivated niche specialists.
• Learn from experts in the international eCommerce agency and take advantage of a clear, unrivalled international career path in digital marketing.
• $65,000 per annum – Full Time Role
• 5 days work week – 4 days in onsite in their office in Brereton St, South Brisbane.
• Must be a resident, or eligible to work in Australia without sponsorship. Open for candidates from Brisbane, QLD, Australia.

About the Company

They are a growing advertising agency that specializes in developing smart marketing solutions. International clients enjoy working with them because they are excellent at converting first-time customers into devoted brand champions and are constantly developing their techniques to win more sales and increase their clients’ revenues.

About the role

As a Account Coordinator, you will be responsible for ensuring our clients have a positive and rewarding experience with our agency.

Responsibilities and expectations

• Proactively manage client communications, expectations, and issues throughout their engagement to ensure a positive client experience.
• Manage the quality of deliverables for clients, ensuring they meet the brief and client expectations.
• Review and monitor the performance of business solutions to ensure they meet agency standards and function effectively and efficiently.
• Identify and proactively solve issues that arise on services for clients, working with Digital Producers to resolve issues and manage client expectations and concerns.
• Work with clients to identify and understand their business requirements, designing business solutions to meet their needs and agreeing on an email marketing strategy.
• Develop briefs that outline the strategy and business solutions for clients in accordance with agency processes.
• Set and manage client budgets, overseeing the performance of client work in accordance with time and budget commitments.
• Prepare s for clients and work with them to understand the performance of the services provided.
• Collaborate with Digital Producers to maximize the effectiveness of business solutions for clients, identifying opportunities for improvement and additional solutions.
• Utilize business intelligence tools to improve services for clients and find and implement new solutions in partnership with Digital Producers
• Work with sales team members to identify opportunities for growing clients and supporting the Client Strategy Manager in securing client renewals.
• Actively contribute to the development of new operational processes to improve the efficiency and effectiveness of services for clients.

Position prerequisites:

• Bachelor’s degree in business administration, Marketing, or related field
• 1- 2+ years of experience in a client-facing role, preferably in a digital agency
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team.
• Comfortable working in a fast-paced environment
• Familiarity with email marketing strategies and business intelligence tools

What’s Next?

Click the Apply button, attach your CV, and complete the questionnaire!

As this is an urgent requirement, if you want to fast track your application, complete your application online and connect with Ires Salandanan on LinkedIn at https://www.linkedin.com/in/iressalandanan/.