The Role
Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated principal software engineer with focus on capacity and performance analysis who can support our digital applications in multiple ways such as capacity analysis, observability, anomaly detection, CI / CD build out, analysis, and application development. The team focus will be on stability of entire eco-system. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers.
The Expertise You Have
Understanding of critical production applications and their infrastructure dependencies to monitor, analyze and discover anomalies.
Deep knowledge of application request rates, transactions per second, client volumes to plan for adequate capacity to handle future growth
Knowledge of SLI/SLO/SLA definitions and golden signals for critical applications. Understanding of telemetry, anomaly detection and observability.
Skills in end-to-end development of reports and interactive dashboards with impactful visualizations in BI Publisher and/or Tableau
Experience with monitoring tools (Datadog, Splunk, Dynatrace, Team Quest, Metric beat, ELK, Prometheus, Grafana etc)
Good knowledge of Virtualized environment operations characteristics – VMware/vSphere, OpenStack
Solid understanding of modern application configurations and frameworks. Exploring new trends in automation area and deploying in day-to-day activities.
In depth understanding of application modernization; microservices, API’s, etc.
Shown knowledge of AWS and Azure Cloud compute and storage services. AWS certification is a plus.
Keen focus on process to improve performance, presenting innovative recommendations, and implementing resolutions across the team
Able to explain complicated or technical information in a simple way to non-technical audiences
Experience as a developer (e.g., Java, Python, Perl, SQL) a plus
Leads the outcome by taking personal accountability for delivering strong results
Actively seeks challenges, willing to take initiative and pragmatic
Passionate about crafting the best end-to-end customer experience
Excellent analytical problem-solving skills, has keen attention to detail and wants to tackle really hard problems, not just detect them
Able to work with remote and international team members
8+ years of experience with a Bachelor’s degree or 6+ years with a Master’s degree in Computer Science, Software Engineering, or related field
The Team
The Engineering Efficiency and Assurance (EE&A) chapter resides in the Personal Investment (PI) business unit of Fidelity Investments. The chapter consists of over 245 multi-stacked engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Automated testing, performance testing, chaos testing, application cloud migration and management, CI / CD implementation, security testing and application development. The chapter’s support spans across all of PI and provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience.
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.
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