Duties primarily include ensuring a safe and positive experience for all guests, liaising with venue management, accurate incident reporting, Covid compliance and working to the venue security documents.
A Head Door Supervisor position will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, supporting the team reach their potential and ensuring venue security plans are appropriate and adhered to.
About you
You are a motivated, confident and effective individual with an outgoing personality. You will be an individual who…
Takes pride in a smart appearance with impeccable personal presentation
Have a personality and deliver great customer service
Demonstrate the ability to deal with difficult conflict situations from a bill dispute to an ejection
Show maturity and reasoned decision making in high pressure situations
During screening you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
A Security Industry Authority (SIA) Door Supervision Licence is essential for this role.
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry. Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience. We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
Here are just a few reasons to work with us
Immediate access to wages draw down, track, save and manage earned wages and get free money management tips and finance coaching
Latest software to recruit and deploy our team, check in and out of your shifts, book annual leave and track your earnings all from an app on your phone
Free Training First Aid, ACT awareness, Spectator Safety and more
24hr Control Room there’s nothing more important than safety
Varied work across events and festivals, music venues, bars, clubs, retail and guarding
No extra charges we don’t charge you any extras for uniform, payroll, insurance
Career Progression shadow Supervisors and grow with us
Free licence renewal
Paid Annual Leave uncapped annual holiday accrual to make sure you get the right amount of down time
Free services 24hr GP service, professional confidential counselling, welfare advice for carers of dependents, financial and legal advice for domestic and family matters
Discount codes and deals for retail, gyms, cinemas and more
We are also hiring in Lancaster, Preston, Manchester, Leeds, Birmingham and London. Please visit our careers page for more information https://www.fghsecurity.co.uk/careers/
Requisition ID: 155653 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are...
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